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Tax included and shipping calculated at checkout
Country & currency
Free shipping on orders above
Delivery fee of €5
New products every other week
Explore all our new products!
Trim the tree and deck the halls, shop our popular Xmas bauble collection!
Get all the fun stuff
These products never go out of style.
Shop our favourite picks for the perfect celebrations!
Sprinkle the festive Xmas spirit in red, green and white al over your home
Put a sweet treat or two in the Xmas stocking
Look above the sky and find the most wonderful, imaginative gifts for kids
Explore our hub for hobby kits and DIY Xmas decorations
Come get all the dazzling, super fun décor for the Xmas bash of the year
Start looking forward to all the good things ahead
No Xmas without a proper party. Get your props and party on
Let’s make some noise! These products are here today and may even be gone tomorrow.
Returns & refunds
Products & stock
Solicitud de facturas
Returns & refunds
We currently deliver to: Austria, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Italy, Ireland, Latvia, Lithuania, the Netherlands, Norway, Poland, Portugal, Slovakia, Sweden, Spain (except Canary Islands) and the UK. Please note we do not deliver any food products to Germany and Norway.
All orders are shipped from our warehouse in Poland.
All taxes and duties, as well as applicable VAT, are included in the price of your order.**Import fees are applied for UK orders above 115£ GBP.
Please double-check and make sure your shipping details are accurate before placing your order. This includes your name, address, phone number, and postal code. If you use Express Checkout, don't forget to update your shipping information in the Payment App too.We offer standard home delivery and parcel shop delivery to selected countries. In Sweden, Denmark and Finland packages below 20 kg. are delivered to a collection point. This information will be provided in your track and trace link. Please note, the tracking information is updated once the order is dispatched, and the next update occurs when the package arrives in the destination country.
Free for orders over 50€
2-4 working days
Free for orders over 40€
Free for orders over 70€
Free for orders over 300 DKK
3-5 working days
4-5 working days
Free for orders over 45€
5-7 working days
Free for orders over 45€
Free for orders over 35€
4-6 working days
Free for orders over 35€
Free for orders over 60€
6-9 working days
Free for orders over 1000 NOK
Free for orders over 150 PLN
1-3 working days
Free for orders over 45€
Portugal(Madeira and Azores)
Spain* (except Canary Islands)
Free for orders over 750 SEK
Free for orders over 600 SEK
Free for orders over 35£
*Please note we have applied dynamic shipping to remote areas in those countries. This means our delivery fees and free shipping threshold vary depending on your location. You can check shipping rates for your designated area upon checkout or here.
Please note if you place your order during the weekend or a public holiday, your order will be sent out during the next working day, so you can allow additional days to receive your tracking details.
Use the tracking link provided to you in your shipping confirmation email to track your package. The shipping status will be updated for the first time when the package arrives to the destination country. Check your spam filter if you have not received the shipping confirmation.Last order dates for Christmas:To ensure you receive your order in time for the Christmas holidays, please place your order before:Ireland, Finland and Norway: 13th of DecemberFrance, United Kingdom, Sweden, Portugal, Lithuania, Slovakia, Latvia, Estonia and Greece: 14th of DecemberItaly, Spain, Denmark, Belgium, Austria, Czech Republic and Hungary: 17th of DecemberGermany, and The Netherlands: 18th of DecemberPoland: 19th of December
Once an order has been placed, we are unable to make changes to the provided shipping details. This is due to the fact that we work with different suppliers located in various countries, and each shipment is managed separately by the respective suppliers and their chosen carriers.
Once your package reaches the country of destination, you can take action to update your shipping address. Please keep in mind that the process for updating your shipping address may vary depending on the country to which we are shipping your order.
We recommend getting in touch with the local carrier handling your delivery for specific instructions on how to update your address. The contact information for your local carrier can be found in the shipping email you received upon order dispatch.
If the shipping address is not updated before the package is delivered, the package will be returned to our warehouse. In such cases, the amount you paid for your order will be refunded. It's important to ensure that your shipping information is accurate and up-to-date to avoid any delivery complications.
If you have any further questions or concerns about your order, please don't hesitate to contact our Customer service team.
To track your package please use the tracking information provided to you in your shipping confirmation email.Please check your spam filter if you have not received the shipping confirmation.
We are sorry to hear that your package has been lost during transport. Please contact our Customer service team who will help you further.
Yes, we can. Simply input your delivery address during checkout. This doesn't have to match your billing address.
Unfortunately you cannot get your order delivered to a store. We do not offer this delivery option.
Unfortunately, at the moment, we do not have the option to ship one order to multiple addresses.If you would like your order to be sent to multiple addresses, the best thing to do is to place separate online orders, amending the shipping address details for each order.
If your tracking link is not working, please use this link and entre the tracking number that you can find in the shipping confirmation e-mail.Please also note, that you will be able to see all status updates as soon as package arrives to your country.
Once your order is successfully submitted, the warehouse will process your order as soon as possible. Once it is on its way to you, you will receive a shipping confirmation.Please use the tracking information provided in your shipping confirmation email to track your parcel. The shipping status will be updated for the first time when the parcel arrives to the destination country. Please check your spam filter if you have not received the shipping confirmation.While we always strive to deliver your orders on time, we acknowledge that unforeseen circumstances are inevitable. External factors outside of Flying Tiger Copenhagen’s and its courier’s control, such as extreme weather conditions and technical failures, are bound to occasionally cause delays, and we ask for your patience and understanding when they do.
For orders to Italy: In order to track your order please make sure you have selected international shipment (Rif. Internazionale) to be able to see shipment progress of your package.
Unfortunately, it is not possible to cancel or amend online orders once they're placed. Once an order is placed, we immediately start processing it in our warehouse. Unfortunately, that means we are unable to add/remove products or cancel your whole order. You can, however, either place another order or return any unwanted items when your parcel arrives.
You will receive an order confirmation email when your order has been successfully placed. Please check your junk or spam folders, as occasionally our emails can be found there. It can take up to an hour for your order confirmation email to be received.
We hope that your order arrives in perfect condition but in the unlikely event this doesn't happen, please contact the Customer service team within 14 days and they will be able to help. Please include your order number, a photo of the fault and a description of the fault in in your message to Customer service.
Please check the description of the product on our website, some of our products may vary from the picture in colour / pattern.
If you haven't received your order confirmation, please check your spam / junk folder, or contact Customer service who can resend the order confirmation.
If you are missing one or more products from your order please double check it is included in your order confirmation, check your emails (including junk/spam folder) in case you have been sent an email informing that it is no longer in stock or that your order will arrive in more than one parcel. If none of these apply please get in touch with our Customer service team within 14 days of your order being delivered and we will sort it out for you.
Shortly after you've made your purchase you will receive an email with your order confirmation. If you haven't received your order confirmation, please check your spam / junk folder, or contact Customer service who can resend the order confirmation.
Once an order is confirmed, we are unable to make any changes. This includes changing the delivery option, delivery address, or the payment method. Please contact our Customer service.
Please contact Customer service who will help you with updating your email.
Yes, you will receive an invoice for your purchase. Once your parcel has been shipped, we will send you an invoice to your email address, if you haven't received it, please contact Customer service.
Kindly note that we do not make any changes to the invoice since our online store only works as business to consumer.
On rare occasions, we may need to cancel your order if there has been a discrepancy. In this case, you'll receive an email to notify you as soon as possible, and you will be refunded in full for any cancelled items.
If your tracking link displays a status ‘return to sender’ (RTS), this means the carrier was unable to deliver your parcel or it wasn’t picked up in time from one of our delivery points. As soon as it arrives back in our warehouse, we will issue a refund and return the amount paid for your order.
It may also be worth checking our carrier app/website. Many of the shipping couriers we work with will allow you to add instructions for the driver or specify a preferred safe place/neighbour for your parcel to be left with if you are not in.
You can track your order using the tracking link in your shipping confirmation. Please allow 24-48 hours for the tracking link to go live. The shipping status will be updated for the first time when the parcel arrives at the destination country. Please check your spam filter if you have not received the shipping confirmation.
If you place an order for the United Kingdom, there will be no changes in relation to tax collection.**Import fees are applied for UK orders above 115£ GBP.
It is not possible to buy or pay with gift cards in our webshop. Gift cards can only be purchased and used in local Flying Tiger Copenhagen stores.
You can use any of the payment types listed below to pay for your order: VISA, Mastercard, AMEX, ApplePay, Google Pay, Pay Pal, Bancontact and iDEAL. We are currently not offering payment by invoice. We take fraud very seriously. All credit and debit card holders are subject to validation and authorisation by both us and the card issuer. To better protect our customers when making online payments you may be presented with 3D secure security measures when paying. This is dependent on your bank card issuer and may require you to enter a password or be sent a security code via email or phone.
When possible, Flying Tiger Copenhagen will try processing your payment in your local currency. For instance DKK, SEK, PLN, NOK and GBP. There are however some limitations and special cases in which we will have to charge your card in euros. In those cases, the conversion is handled by your financial institution.
After you place your order, payment will be taken immediately and you will receive an email confirming that your order has been registered successfully. If your card is not authorised, payment will not be taken and you will see the error notification that your payment was declined.
1. Place your order againIf your payment has been declined, you will need to place your order again. 2. Make the relevant checks In order to ensure that your new order is not declined we suggest checking the following steps: Check the card details and make sure the information is correct, e.g. the expiry date or your billing address. Make sure you enter the security code correctly - that's the three digits on the back of your card. Your card issuer may have declined your payment – we cannot see the reason for this, it's best to check with them or contact your bank. If you've checked all of the above, try using another payment method. 3. Next stepsIf you've received an error message, please contact our Customer Service Team with as many details as you can about the issue - including the error message you receive, and we'll try to resolve it as soon as possible.
There are no additional taxes for shipping. All taxes and services are included in the price of your order. Import fees are applied for UK orders above 115£ GBP.
Shipments to Norway are processed under Delivery Duty Unpaid (DDU) terms. This means that Customs will charge VAT and eventual duties to clear the goods for delivery, and you will be responsible for these fees.
For more information on import fees and how they are calculated, please click here.
Please contact Customer service indicating the product(s) you would like to return. Customer service will provide you with return instructions. You have 14 days to decide if the product(s) is right for you. If you would like to return the product(s) please contact us within 14 days of delivery. For food products, once they have left our warehouse and delivered, they are not considered suitable for returns.
For more information, please find our return policy here.Orders placed between December 1st and December 24th can be returned until January 31st, 2024.
We strive to deliver the best quality products to our customers, but we know it doesn’t always go as planned! If your item was damaged in transport or you notice a fault with your product, please contact our Customer service. We would like to point out that we are unable to send single parts of a product or replace a missing/broken piece.
You can submit a claim within 24 months of purchase. Please inform Customer service about the faulty product, including a description of the problem. Please include a picture of the product and the batch number which you will find on the product or packaging.
Unfortunately, we are unable to process returns of any products that were not purchased online. If you are dissatisfied with an item bought from one of our Flying Tiger Copenhagen stores, please check your receipt for instructions on how to return the product. We operate in many countries, therefore there are different return policies in place for each territory.
If you need to return a product bought in the store, please return the product with your receipt in the store. Please look for country specific returns on your receipt.
You can return all items to us within 14 days of receiving your order. You just need to get in touch with our Customer service and let us know which product(s) from your order you wish to send back. Orders placed between December 1st and December 24th can be returned until January 31st, 2024.
We are unable to accept returns of unwanted items after our 14-day return period.
Unfortunately, we don’t offer exchanges on our products. Simply return your item(s) and re-order if you wish to receive a replacement.
For online orders, we will send you a Refund Confirmation email as soon as we have issued your refund.Your refund will be visible on your statement between 5 and 10 days after it has been processed in line with the processing lead times of your payment provider.
We will refund your delivery charge if you return all the items in your order within 14 days of delivery to any of the countries we ship to.
Your refund will still be transferred using the card details on your order as long as the account the card is linked to is still open. We are unable to refund your order to another card.
You will find information about our products in the product details section under each product. Here you will also be able to find any warnings concerning the product if available. Please note that we do not sell or provide parts of products.
Kindly note that we do not sell or provide parts of products.
Many of our products are limited edition – when they are sold out, they will not be available in the web shop again. The good news is that new products are introduced online every week.Instead, you may be able to find a product that is sold out online in one of our Flying Tiger stores.You can find your closest store here.
Many of our products are limited edition – when they are sold out, they will not be available in the webshop again.
The good news is that new products are introduced in the
online store every week.
You may be able to find a product that is sold out online in one of our Flying Tiger stores. You can find the closest store here.
We get new products every week. Many of our products are limited edition and sell out fast, so do not wait too long to place your order.
We unfortunately do not offer a sign-up service on sold out products. We recommend that you check the online store regularly as we get new products every week. Or you can look for the desired product in one of our stores. You can find the closest store here.
If you cannot find your desired product, it may be sold out in the online store. Our range of goods may vary from the online store to our stores.
Yes, we give top priority to the safety of our products since we want our customers to have fun and safe experiences when using our products. We want our products to be chemical-free, which is why we have a very strict product safety policy for all our suppliers. Please read more about the safety of our products here
We want to take responsibility on our journey towards a greener life including greener products. This includes us working every day to improve our green footsteps. We are proud to already have our green licence - FSC (Forest Stewardship Council) for our paper and wooden products including using more reusable products and minimising our packaging. You can read a lot more about our green journey here.
We have our own in-house product department that designs all our products, inspired by our Danish heritage. This includes all stages from product design to graphic design of the packaging. Therefore, we also strive to deliver new, exciting and fun products each week. You can read a lot more about our love of good design and award-winning products here.
If your tracking link is not working, please use this link and entre the tracking numner that you can find in the shipping confirmation e-mail.Please also note, that you will be able to see all status updates as soon as package arrives to your country.
The following web browsers are fully supported: Google Chrome, Mozilla Firefox, Apple Safari, Microsoft Edge, Opera, Apple Safari for IOS, Google Chrome for Android
Only items in stock can be added to your basket. If there are not enough items in stock, you will not be able to add the item. You can try to reduce the number of items.
We don't reserve products in your basket, which means it could be sold out if you wait too long to finish your order. You can ask Customer service to send a basket recovery email.
You can always place an order as a guest. However, creating a user account will let you revisit your order details, see the current state of your order and view previous orders.
You can unsubscribe by clicking on the "unsubscribe" link at the bottom of our newsletter email.
In order to change the address on your account, please carry out the following steps: 1. Log in to your account.2. Scroll down to the “Account details” section. 3. Press the button “View addresses”. 4. Change your address and other personal information under “Add a new address” and “Edit”. Please note: Orders that have already been registered will be sent to the address stated when you made the purchase. It is not possible to change the email on your account.
Please click here to reset your password.You'll be asked to enter your email address and we'll send you an email with a link that will allow you to create a new password for your account.
If you would like to close your account please contact Customer service.Please note that a user account will enable you to revisit your order details, see the current status of your order and view previous orders.
If you are having trouble signing into your account, please check the following steps: 1. Make sure you are using the same email address and password you registered with. 2. Check whether you have accidentally activated Caps Lock on your keyboard. 3. If you can't remember your password, click here to reset your password. You'll be asked to enter your email address and we'll send you an email with a link that will allow you to create a new password for your account. If, after these steps, you still can't sign in, contact our Customer service and give them as many details as you can about the issue, including screenshots of any error message you receive and what you've done so far to try to resolve the issue.
If you are having trouble placing an order, please check if any of the items in your cart are not available for purchase in your country. You can find this information in the product description. If you have any items that are not sold in your country, please remove them from your cart and try again. If you continue to experience issues, please reach out to our Customer service for further assistance.
Find your nearest Flying Tiger Copenhagen store right here.
If you wish to return one or more products purchased from a Flying Tiger Copenhagen store, kindly reach out to your nearest store for assistance. Please ensure to bring along the receipt. Detailed return conditions are outlined on the receipt. For the return policy specific to our Italian stores, please refer to the information available here.
Gift cards can be used in our Flying Tiger Copenhagen stores in the country you purchased it from. Please note we currently do not offer gift vouchers online and we do not accept store gift cards here.You can read more about the Polish gift cards purchased in store here.
Please feel free to share feedback from visiting our stores here.
We are not able to inform you on product availability in stores. If you cannot find a product in the webshop, we recommend that you visit your closest store, as they may have the product in stock. You can find your closest store here.
We take our responsibility for your safety in our stores very seriously, and we are following local safety guidelines in our stores. This includes distance markers in the stores, hand sanitiser and regular cleaning of stores and shopping bags. We encourage everyone in our stores to remember to keep a safe distance, follow local instructions, use hand sanitiser, and take good care of each other.
You can read more about our Italian stores here.Obbligo trasparenza legge 124/201
Desde nuestro formulario de solicitud de facturas, te contamos qué documentos son imprescindibles y cómo realizar la solicitud de tu factura por compras que hayas hecho en nuestras tiendas físicas.
Please contact Customer service, if you couldn't find your answer in our Help section.
It is unfortunately not possible to shop with EAN number in the web shop.
However, if you are a public institution in Denmark and would like to shop with an EAN number, you can do it in Flying Tiger Copenhagen retail stores.
All you need is to send a request to firstname.lastname@example.org.
It is unfortunately not possible to shop by invoice in the web shop.
However, if you are public or private company and would like to create a “Bedriftkonto” with us and shop by invoice, you can do it in Flying Tiger Copenhagen retail stores in Norway. Once we have created your shopping account, you will receive a customer number by email, and you are hereby ready to shop with us.
All you need is to send a request to email@example.com.
You can find our Terms and Conditions here
We donate our unsold products to a wide range of charity organisations - please read more here
For the chance to receive 2 FREE viral DIY Xmas mugs, place an order between December 1st and 10th! Click here for T&Cs
When you choose FSC®-certified goods, you support the responsible use of the world's forests, and you help to take care of the animals and people who live in them. Look for the FSC mark on our products and read more at flyingtiger.com/fsc
Please select your shipping country.
Buy from the country of your choice. Remember that we can only ship your order to addresses located in the chosen country.