How to return a product for a refund or exchange?  

    • To return a product, please follow these simple steps: 

      1. Contact Customer Service: Let us know you'd like to return a product by contacting our Customer Service team. Specify the item(s) you're returning. 

      1. Follow Return Instructions: Our team will provide you with detailed instructions on how to proceed with the return. 

      1. Return Within 14 Days: Ensure you decide to return the product(s) within 14 days of receiving your delivery. This period allows you to assess whether the product meets your expectations. 

      Please note, food products cannot be returned once they have been delivered, due to health and safety reasons. 

      For more detailed information, please refer to our customer service.


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Sustainable forests

When you choose FSC®-certified goods, you support the responsible use of the world's forests, and you help to take care of the animals and people who live in them. Look for the FSC mark on our products and read more at