How do I correct or change my shipping address after making an order? 

To ensure a smooth delivery process, it's essential that your shipping details are accurate at the time of placing your order. Unfortunately, once an order has been shipped, we are unable to change the delivery address. If you need to update your address and your order has not yet shipped, please contact our customer service as soon as possible. We will do our best to accommodate your request, but please be aware that changes cannot be guaranteed once the fulfillment process has begun.


Nonetheless, you may have the option to modify your shipping address once your package arrives in the destination country. The method for making such changes depends on the specific country's practices, and we advise reaching out to the local carrier responsible for your delivery. You can find the contact information for this carrier within the tracking link provided in the shipping confirmation email sent to you upon the dispatch of your order or here.


If you're unable to update your address in time and your package is not successfully delivered, it will be returned to our warehouse. Should this occur, we will refund the amount you paid for your order. It's therefore important to double-check your shipping information for accuracy before finalizing your order to avoid any complications with delivery. 
 
If you need any assistance or have questions about your order, please know that our customer service is always at your service to provide support. 

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