Delivery Information  


 

To ensure you receive the most accurate delivery information, please select your country from the options provided. This will allow you to view details tailored to your location. 

Before finalising your order, it is essential to verify the accuracy of your shipping information, including your name, address, phone number, and postal code. For those using Express Checkout, remember to also update your shipping details in the associated Payment App. 

Please note that our warehouse operates from Poland, and all orders are dispatched from here.  

Currently, we do not offer Click and Collect option for store pickups. 

Please be aware that local notifications from the courier will indicate that the parcel is from Maersk.

United Kingdom

  • Estimated Delivery Time:
  • Your order is expected to arrive within 4-6 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, YODEL, the shipping fee is £6. Free delivery for orders over £40.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, EVRi, the shipping fee is £6. Free delivery for orders over £40.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to the UK, typically within 6 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 23rd of October.

Austria

  • Estimated Delivery Time:
  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after placing the order.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Österreichische Post AG.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €5. However, we offer free delivery for orders over €40.

  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Austria, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 23rd of October.

Belgium

  • Estimated Delivery Time:
  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after placing the order.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, Colis Prive, the shipping fee is €5. Free delivery for orders over €40.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, bpost, the shipping fee is €5. Free delivery for orders over €40.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Belgium, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 24th of October.

Czech Republic

  • Estimated Delivery Time:
  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after placing the order.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is PPL.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €5. However, we offer free delivery for orders over €45.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Czech Republic, typically within 3 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service
    •  
    • Ensure Halloween Delivery:
        • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 23rd of October.

Denmark

  • Estimated Delivery Time:
  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, PostNord, the shipping fee is 70 DKK. 40 DKK for orders over 300 DKK.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, PostNord, the shipping fee is 40 DKK. Free delivery for orders over 300 DKK.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Denmark, typically within 4 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 24th of October.

Estonia

  • Estimated Delivery Time:
  • Your order is expected to arrive within 6-9 working days (Monday - Friday, excluding holidays) after placing the order.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Venipak.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €50.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Estonia, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 21st of October.

Finland

  • Estimated Delivery Time:
  • Your order is expected to arrive within 6-8 working days (Monday - Friday, excluding holidays) after placing the order.

  • Delivery Methods:
  • Pick Up - Parcel Shop: Our trusted local courier partner is Bring.

  • Shipping Fees:
  • For Pick Up - Parcel Shop, the shipping fee is €5. However, we offer free delivery for orders over €45.

  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Finland, typically within 6 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 21st of October.

France

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 5-7 working days (Monday - Friday, excluding holidays) after placing the order.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, Colis Prive, the shipping fee is €6. Free delivery for orders over €40.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, La Poste , the shipping fee is €5. Free delivery for orders over €35.

      Shipping fee for remote areas:
      We have implemented dynamic shipping for remote areas in France (postal codes: 20000-20620). This means that our delivery fee for these areas is €15, and free shipping is available for orders exceeding €80.

    • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to France, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 27th of October.

Germany

  • Estimated Delivery Time:
  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after placing the order.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, DHL, the shipping fee is €5. Free delivery for orders over €35.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, Hermes, the shipping fee is €5. Free delivery for orders over €35.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Germany, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 24th of October.

Greece

  • Estimated Delivery Time:
  • Your order is expected to arrive within 6-9 working days (Monday - Friday, excluding holidays) after placing an order.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Geniki Taxydromiki.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €9. However, we offer free delivery for orders over €70.

    Shipping fee for remote areas:
    We have implemented dynamic shipping for remote areas in Greece (postal codes: 20000-99999). This means that our delivery fee for these areas is €20, and free shipping is available for orders exceeding €80.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Greece, typically within 6 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 20th of October.

Hungary

  • Estimated Delivery Time:
  • Your order is expected to arrive within 5-7 working days (Monday - Friday, excluding holidays) after placing an order.
  •  
  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is GLS.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €50.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Hungary, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 21st of October.

Ireland

  • Estimated Delivery Time:
  • Your order is expected to arrive within 6-9 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.
  •  
  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is An Post.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €7. However, we offer free delivery for orders over €50.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Ireland, typically within 8 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 21st of October.

Italy

  • Estimated Delivery Time:
  • Your order is expected to arrive within 4-6 working days (Monday - Friday, excluding holidays) after placing an order.
  •  
  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is SDA.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €35.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Italy, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 27th of October.

Latvia

  • Estimated Delivery Time:
  • Your order is expected to arrive within 6-9 working days (Monday - Friday, excluding holidays) after placing an order.
  •  
  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Venipak.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €50.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Latvia, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 21st of October.

Lithuania

  • Estimated Delivery Time:
  • Your order is expected to arrive within 6-9 working days (Monday - Friday, excluding holidays) after placing an order.
  •  
  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Venipak.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €50.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Lithuania, typically within 4 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 21st of October.

Netherlands

  • Estimated Delivery Time:
  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after placing an order.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, DHL, the shipping fee is €6. Free delivery for orders over €35.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, PostNL, the shipping fee is €6. Free delivery for orders over €35.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to the Netherlands, typically within 3 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 24th of October.

Norway

  1.  Estimated Delivery Time:
  • Your order is expected to arrive within 7-10 working days (Monday - Friday, excluding holidays) after placing the order.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is DHL.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is 250 NOK. However, we offer free delivery for orders over 1000 NOK.

    Shipping fee for remote areas:
    We have implemented dynamic shipping for remote areas in Norway (postal code: in here). This means that our delivery fee for these areas is 250 NOK, and free shipping is not available.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Norway, typically within 8 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.

      Tax Information:
      Orders destined for Norway operate under Delivery Duty Unpaid (DDU) terms. This means that upon arrival, Customs will assess VAT and any applicable duties needed to clear the goods for delivery. As the recipient, you will be responsible for the payment of these fees. For additional details on import fees, including how they are calculated, please click here. 
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 20th of October.

Poland

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 2-4 working days (Monday - Friday, excluding holidays) after placing an order
  •  
  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, DPD, the shipping fee is 25 PLN. Free delivery for orders over150 PLN.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, InPost, the shipping fee is 20 PLN. Free delivery for orders over 150 PLN.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will typically follow within 2 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 24th of October.

Portugal

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 5-7 working days (Monday - Friday, excluding holidays) after placing an order

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is CTT Express.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €40.

    Shipping fee for remote areas:
    We have implemented dynamic shipping for remote areas in Portugal (Madeira and Azores). This means that our delivery fee for these areas is €70, and free shipping is not available. In addition the delivery time is 6-9 working days.

    • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Portugal, typically within 5 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 24th of October.

Slovakia

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 5-7 working days (Monday - Friday, excluding holidays) after placing an order.

  • Delivery Methods:
  • Home Delivery: Our trusted local courier partner is Slovenská pošta.

  • Shipping Fees:
  • For Home Delivery, the shipping fee is €6. However, we offer free delivery for orders over €45.
  •  
  • Tracking Information:
    • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Slovakia, typically within 5 working days.
      We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
    •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 21st of October.

Spain

  1. Estimated Delivery Time:
  • Your order is expected to arrive within 5-7 working days (Monday - Friday, excluding holidays) after receiving the shipping confirmation.
    Due to severe flooding in Spain, there you may expect a delay in the delivery of your package. Our priority is to ensure the safety of everyone involved in getting the order to you, and these precautions are essential given the challenging conditions.
  •  
  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, Zeleris, the shipping fee is €6. Free delivery for orders over €40.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, Correos, the shipping fee is €6. Free delivery for orders over €40.

      Shipping fee for remote areas:
      We have implemented dynamic shipping for remote areas in Spain (Postal code: 07000-07999). This means that our delivery fee for these areas is €30, and free shipping is not available.
      We do not offer shipping to overseas territories with the following in Spain (Postal codes: 11700-11799, 29800-29899, 35000-35999, 38000-38999, and 51000-52999).

    • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Spain, typically within 6 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
      • To receive your order by 31.10 in the time for Halloween, please place your order no later than the 24th of October.

Sweden

  • Estimated Delivery Time:
  • Your order is expected to arrive within 3-5 working days (Monday - Friday, excluding holidays) after placing an order.

  • Home Delivery:
  • Choose the convenience of home delivery through our local courier partner, PostNord, the shipping fee is 100 SEK. 60 SEK for orders over 750 SEK.

  • Pick Up - Parcel Shop Delivery:
    • Opt for the flexibility of pick-up at a parcel shop with our local courier partner, PostNord, the shipping fee is 60 SEK. Free delivery for orders over 750 SEK.
  •  
  • Tracking Information:
  • Once your order is dispatched, you will receive tracking information. Please note that the first tracking update occurs upon dispatch. Subsequent updates will follow as the package makes its way to Sweden, typically within 5 working days.
  • We strive to ensure a smooth and timely delivery process. If you have any further questions or concerns, please don't hesitate to contact our customer service.
  •  
  • Ensure Halloween Delivery:
    • To receive your order by 31.10 in time for Halloween, please place your order no later than the 24th of October.