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Courier Information

If your parcel has arrived in your country and you need assistance with delivery, please contact the courier directly for updates or to resolve any issues. Below, you’ll find the contact details of our partner couriers by country.

  1. Select Your Country – To find the appropriate courier, please select your country from the options below.
  2. Locate Contact Information – View the details for the relevant courier to get in touch directly. They will be able to assist with any questions about the delivery once the parcel has reached your country.

United Kingdom

Home Delivery:

YODEL - Contact: https://www.yodel.co.uk/contact-yodel

 

Pick Up - Parcel Shop Delivery:

EVRi - Contact: https://www.evri.com/contact-us

Austria

Home Delivery:

Österreichische Post AG - Contact: Austrian Post: contact form - PostAG
Phone: +43800010100

Belgium

Home Delivery:

Colis Prive - Email: suividecolis@colisprive.com
Phone number: +3223400610

Pick Up - Parcel Shop Delivery:

bpost - Contact: Customer Service | bpost

Czech Republic

Home Delivery:

PPL - Phone number: +420225331500
Email: info@ppl.cz Chat: Customer service | PPL CZ

Denmark

Home Delivery and Pick Up - Parcel Shop Delivery:

PostNord - Contact: Kontakt Kundeservice Privat

Estonia

Home Delivery:

Venipak - Contacts: Venipak

Finland

Pick Up - Parcel Shop Delivery:

PostNord - Contact: https://tracking.postnord.com/en

France

Home Delivery:

Colis Prive - Phone number: +33(0)806000250

Pick Up - Parcel Shop Delivery:

La Poste - Contact: Aide en ligne Laposte.fr

Germany

Home Delivery:

DHL - Contact: Complaint DHL

Pick Up - Parcel Shop Delivery:

Hermes - Contact ⁣Hermes Kontakt

Greece

Home Delivery:

Geniki Taxydromik - Phone number: +302104851100
Contact: Contact | Geniki Taxydromiki

Hungary

Home Delivery:

GLS - Contact: GLS contact | GLS Hungary

Ireland

Home Delivery:

An Post - Contact: Contact An Post | Phone or WhatsApp | An Post

Italy

Home Delivery:

SDA - Contact: Chatta con noi - Poste Italiane

Latvia

Home Delivery:

Venipak - Contacts: Venipak

Lithuania

Home Delivery:

Venipak - Contacts: Venipak

Netherlands

Home Delivery:

DHL - Contact: Customer Service | DHL eCommerce

Pick Up - Parcel Shop Delivery:

PostNL, - Contact: https://www.postnl.nl/en/customer-service/sumbit-a-complaint/

Norway

Home Delivery:

DHL - Contact: https://mydhl.express.dhl/no/en/help-and-support.html#/contact_us

Poland

Home Delivery:

DPD - Contact: Dział obsługi klienta - DPD

Pick Up - Parcel Shop Delivery:

InPost - Contact: How do I contact the Customer Service Department in Poland? | InPost

Portugal

Home Delivery:

CTT Express - Contact: Ajuda | Respostas para as suas Dúvidas

Slovakia

Home Delivery :

Slovenská pošta - Contact: Slovenská pošta - Customer service

Spain

Home Delivery:

Paack - Contact: Paack Contact Us

Pick Up - Parcel Shop Delivery:

Correos - Contact: Help Correos

Sweden

Home Delivery and Pick Up - Parcel Shop Delivery:

PostNord - Contact us | PostNord