I haven't gotten my order confirmation, shipping details, or invoice via email?

  • After placing your order successfully, you should expect to receive an order confirmation email. Following this, once your order is dispatched from our warehouse, we'll send you the shipping confirmation.

    If you require an invoice, simply get in touch with our customer service, and they will be delighted to send it to you via email.

    It's worth checking your junk or spam folders since our emails sometimes end up there. Additionally, ensure you're checking the correct email account, especially if you might have used a different one to place the order. If you're still unable to locate the emails, please reach out to our customer service.

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Sustainable forests

When you choose FSC®-certified goods, you support the responsible use of the world's forests, and you help to take care of the animals and people who live in them. Look for the FSC mark on our products and read more at flyingtiger.com/fsc