Why was my order or part of it was canceled?  

  • Occasionally, we may need to cancel an order due to various reasons, including:

  • • Stock Availability: Due to product availability, your order or parts of it may be cancelled if items sell out 
  • • Delivery Address: If there's a problem with your delivery address that we cannot resolve. 
  • • Technical: Occasionally, unexpected technical issues may lead us to cancel your order. 
  • • Payment: In cases where payment cannot be processed due to insufficient funds, your order may be subject to cancellation.
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  • Upon cancellation, you should receive an email detailing the reason for the cancellation. If you require further information or assistance, please do not hesitate to contact our customer service.
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  • If your order, or part of it, is cancelled, the amount will be refunded for the order or cancelled products.
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Hållbara skogar

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